Message Board

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Contact Us

If you have any questions or suggestions, please contact us through the following methods, and we will reply to you as soon as possible.

Company Address 1st Floor, Building B, No. 885 Shenzhou Road, Huangpu District, Guangzhou, Guangdong, China
Phone Number 189-2878-8886 +86 20 3229 9913
Email Address sales@hotekey.com
Business Hours Monday - Friday: 9:00 AM - 6:00 PM

Frequently Asked Questions

Here are the frequently asked questions from customers, hope to help you find answers quickly

How to get a product quotation?

You can leave your contact information and requirements on the message board, and our sales team will contact you within 24 hours to provide you with detailed product quotations and solutions.

Does the product support custom development?

Yes, we provide product customization services. According to your specific needs, we can customize existing products or develop new solutions.

How is after-sales service guaranteed?

We provide a complete after-sales service system, including product warranty, technical support, remote assistance and on-site service. Free maintenance or replacement during the product warranty period.

How long does it take to receive a reply?

We will reply to your message within 1-2 working days after receiving it. For urgent matters, please call our service hotline directly: 189-2878-8886.

Is technical support provided?

We provide comprehensive technical support services, including product installation guidance, user training, technical documentation and online Q&A.

How to become a partner?

Partners are welcome to contact us. We will provide corresponding cooperation policies and support plans according to your business type and region.

Looking Forward to Working with You

We look forward to hearing from you regardless of any questions or cooperation intentions

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